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Self Review of Learner Wellbeing and Safety Systems

Self Review of Learner Wellbeing and Safety Systems Industry Training Works (ITW) has completed a self-review against the NZQA Code of Practice.

1. Introduction

Welcome to the Industry Training Works Code of Practice, a document that underscores our unwavering commitment to providing a safe, inclusive, and supportive educational environment for all our students. This Code of Practice serves as a guiding compass, outlining our principles, policies and procedures, ensuring the welfare and well-being of our diverse student body.

As a Private Training Establishment dedicated to fostering a culture of learning and respect, this document reflects our core values and our dedication to continuous improvement in our educational practices. It is designed to provide clarity, transparency and a comprehensive framework that empowers all members of our educational community to thrive. We invite you to explore this document and join us in upholding our shared commitment to excellence, inclusivity, and student welfare.

Industry Training Works (ITW) recognises the Treaty of Waitangi/Te Tiriti O Waitangi as New Zealand’s founding document and seeks to apply the principles of the Treaty in our day-to-day activities.

ITW honours Te Tiriti O Waitangi and protects all things that are taonga to Māori, including te reo Māori me Ngā tikanga- ā -iwi.

Welfare & Guidance Code of Practice
Welfare & Guidance Code of Practice

2. Welfare and Guidance

 

2.1 Student Support
  • Approach the Trainer: Students are able to approach the Trainer regarding support, guidance and cultural sensitivities.
  • Medical or Physical Conditions Disclosure: Some training programmes will require a degree of physical fitness and can place the student under stress. Students must advise the Trainer prior to the course of any medical of physical disabilities or conditions.

 

2.2 Compliance with Regulations
  • Privacy Act/Health & Safety at Work Act 2015/Education Act 2020: All aspects of the Privacy Act and the Health & Safety at Work Act 2015 and the Education Act 2020 will be complied with in respect to student privacy and welfare.
  • Industry Training Works collects and stores information to comply with the requirements of the Tertiary Education Commission (funding and student statistical returns), New Zealand Qualifications Authority (Record of Learning and Unit Standard outcomes), employers (academic outcomes) and Workforce Development Councils (funding and academic outcomes). The information is also used to select students for qualifications, to manage internal administrative processes, and for internal reporting. Information about students may be supplied to, and sought from, other educational institutions for the purpose of verifying academic In addition, when required by statute Industry Training Works releases information to Government agencies such as the New Zealand Police, Department of Justice, Department of Work and Income, and the Accident Rehabilitation Compensation Corporation (ACC), NZ Immigration Service.
Code of Practice Pacific Education
Code of Practice Pacific Education

3. Industry Training Works Policy and Action Plan for Pacific Education

3.1 Industry Training Works Ltd Vision for Pacific learners: is for all learners and their families to feel safe, valued and equipped to achieve their training aspirations.

Key focus areas:

  • We will work reciprocally with diverse Pacific learners to respond to any unmet needs, and any needs arising from the COVID-19 pandemic.
  • We will confront any systemic racism and discrimination
  • Ensure that our trainers and staff take action to become culturally competent with diverse Pacific learners
  • Grow, retain and value highly competent trainers with diverse Pacific whakapapa.

Overarching objectives for Industry Training Works Ltd’s training system:

  • Have barrier-free access to training and education in the health and safety sector and ensure outcomes are within reach for every learner.
  • Provide quality teaching and leadership to make the difference for learners, their employers and their whanau.
  • Put learners at the centre of the learning.
  • Provide training that is relevant to their lives today and throughout their lives through collaboration with whanau, employers, industry and communities
  • Incorporating te reo Māori and tikanga Māori into everyday activities

3.2   Learners at the centre:

  • Safety and Inclusivity: ITW ensures places of learning are safe, inclusive, and free from racism, discrimination, and bullying.

4. Barrier-free access:

4.1 Education Inclusivity:

  • Maori & Pacific Learners: ITW ensures education for all including Māori/Pacific learners/ākonga, disabled learners/ākonga and those with learning support needs do not have barriers to their successful learning and training outcomes. Every learner is given sound foundations skills, including language, literacy and numeracy to achieve their desired outcomes.
  • Students are able to approach the Trainer regarding support, guidance and cultural sensitivities. Some training programmes will require a degree of physical fitness and can place the student under stress. Students must advise the Trainer prior to the course of any medical of physical disabilities or conditions.

5. Quality teaching and leadership

5.1 Staff Development: ITW develops staff to strengthen teaching, leadership and leader support capability across the health and safety training sector

6. Collaboration with industry

6.1 Industry Partnerships: ITW collaborates with industries and employers to ensure learners/ākonga have the skills, knowledge and pathways to succeed in work

Code of Practice Special Educational Needs

7. Industry Training Works Policy for people with special educational needs

7.1 Inclusiveness and Rights: Industry Training Works Ltd abides by the Education and Training Act 2020 Section Industry Training Works Ltd policy believes in the inclusiveness of all students with special needs. People who have special educational needs, whether because of disability or otherwise, have the same rights to enrol and receive education and training at ITW as people who do not.

7.2 Disabilities: People who have special educational needs, whether because of disability or otherwise, have the same rights to enrol and receive education and training at ITW as people who do not.

ITW is inclusive of and caters for students with differing needs. We take all reasonable steps to act in a manner that is consistent with the principles of the Treaty of Waitangi/Te Tiriti O Waitangi.

ITW provides support to ensure disabled students succeed in their training and assessment.

ITW will ensure any physical barriers are removed for the safety of students with differing needs.

7.3 Treaty of Waitangi: ITW is inclusive of and caters for students with differing needs. We take all reasonable steps to act in a manner that is consistent with the principles of the Treaty of Waitangi.

ITW provides support to ensure disabled students succeed in their training and assessment

8. Disability Action Plan

8.1 ITW recognises and values disabled learners by:

  • Staff at all levels take responsibility for providing learning support for disabled learners
  • Senior leadership ensures that barriers are removed in the environment
  • Ensuring our building is ‘disability confident’ to make teaching and learning easy
  • Support of the disabled learner is the responsibility of all staff
  • Planning of training and assessment to enable learners with different impairments to succeed.
  • Review and analyse the outcomes and satisfaction of disabled learners in an ongoing review cycle.
  • Planning ahead to consider the learning support needs of future disabled learners with different impairments.
    Code of Practice Complaints Process
    Code of Practice Complaints Process

    9. Complaints Process

    9.1 Complaint Process: If a student (or person who is supporting them) or company has a complaint in regard to the training this shall be made directly to Industry Training Works. All complaints will be investigated and responded to immediately and all appropriate actions will be taken.

    There are two ways to make a complaint:

    If required the student may contact NZQA directly on 0800 QA HELP

     

    Code of Practice Review
    Code of Practice Review

    10. Review

    10.1 Continuous Improvement: ITW will continuously review Learner Wellbeing and Safety Systems to ensure learner’s have a voice, are listened to through regular oversight of industry and learners requirements and recognising feedback gained either verbally or through our course feedback mechanisms, which include dedicated trainer days as a forum to raise learnings from courses, to taking good cognisance of student course evaluations and surveys of industry using the survey monkey tool to clients. We then include those learnings and embed them into our delivery and approach to students.

    10.2 Safety and Wellbeing: ITW has a robust regime of safety and wellbeing utilising scheduled testing and compliance of equipment and use, supported by empathetic and observant trainers who are constantly monitoring their students during the delivery of courses.

    Code of Practice Review Incidents & Accidents
    Code of Practice Review Incidents & Accidents

    11. Incidents & Accidents

    11.1 Incident Accident Response: ITW takes all incidents and accidents seriously and will undertake immediate investigative action and If necessary, we will review our procedures and institute any necessary changes to ensure the safety of all our learners and staff.

     

    12. DIVERSITY AND INCLUSIVENESS

    12.1 Industry Training Works Ltd promotes an inclusive culture across all aspects of its business and reduce harm to learners from discrimination, racism, bullying, harassment and ITW upholds the cultural needs and aspirations of all groups.